Dog & Cat Vets in Newtownards

- Reviews consistently describe a friendly, professional team, with owners saying staff are approachable and helpful across routine and urgent visits. - Clear communication stands out, including straightforward explanations, help with questions, and support during more complex decisions. - Owners also mention efficient administration, including booking confirmation texts, email receipts, and help with insurance forms.

- Reviewers consistently describe the team as kind, friendly and genuinely caring, with several saying staff go out of their way to help. - Pets that are nervous or difficult to handle are a recurring theme, including praise for keeping a border collie calm and for making animals comfortable during visits. - Access is often described as accommodating, with mention of quick emergency appointment access and staff trying to fit owners in when needed.

Comber Vet Clinic in Newtownards is part of Ace Vets, an independent veterinary group established in 2006. The clinic offers routine care and surgery, with website-highlighted interests in dermatology, imaging, and ophthalmology. Recent feedback is mostly positive, with owners praising quick appointments, clear explanations, and compassionate handling of end-of-life care, though one review reports a poor experience when questioning parasite-treatment advice.

- Recent feedback is mostly positive about the team’s manner, with owners describing staff as caring, pleasant, and especially good with nervous pets. - Dog and cat owners often mention a clean environment, gentle handling, professionalism, and clear explanations of treatment plans. - Reptile feedback is mixed but includes several strong positives, such as a tortoise case where a treatment plan was finally identified after a year of unresolved issues elsewhere, and a bearded dragon owner who was pleased to get a prompt appointment.

- Reviews consistently describe the team as caring, friendly, and helpful, with one recent reviewer calling them “fantastic caring people.” - There are signs of strong long-term loyalty, with clients saying they have used the practice for years and that it remains their family’s vet of choice. - Recent feedback highlights knowledgeable advice and supportive care, including help with a dog over several years and kind support for a pug. - One reviewer also described the practice as fairly priced.