Newtownards Vets4Pets Ltd

Newtownards Vets4Pets Ltd is part of the Vets4Pets group and is set up as a general small-animal practice for dogs, cats and rabbits, with on-site diagnostics and surgical facilities (including digital X‑ray, ultrasound, an in‑house lab, and an operating theatre). The clinic is ISFM-accredited as a cat-friendly clinic, with separate cat and dog waiting areas and separated wards/isolation units. In the latest reviews available to us, owners most often mention easy access to appointments (including urgent visits), staff taking time with nervous pets, and quick, efficient nurse-led help such as rabbit nail trims.

Services

Based on the clinic website summary and structured clinic data, services and facilities mentioned include

• •Emergency cover available even when the practice is closed (the clinic is also listed as offering emergency veterinary services with 24/7 or extended-hours cover).
• •Diagnostics & monitoring: in-house laboratory testing (haematology, biochemistry, electrolytes), blood pressure monitoring, ECG, echocardiography, digital X‑ray, and ultrasound.
• •Hospitalisation & infection control: hospital ward plus isolation units; separated dog and cat wards.
• •Surgery & procedures: anaesthesia, soft tissue surgery, ear surgery, dentistry (with dental equipment), and an operating theatre.
• •Advanced/complex care listed on the site: cardiology, blood transfusions (including in-house blood transfusions), and chemotherapy/cancer treatment (oncology).
• •Preventive/routine care: microchipping, nurse clinics, weight clinic, nutritional advice, medications and prescriptions.
• •Bereavement support and health plans (no plan prices or inclusions were provided in the inputs).
• •Veterinary nurse training facility (listed in structured clinic data).

People

Named team members mentioned in reviews

• •Dermott / Dermot (vet): repeatedly highlighted for handling nervous dogs calmly and taking owners’ concerns seriously; one reviewer says he’s the only vet they feel comfortable with for their animals.
• •Emma (vet): mentioned alongside Dermot as warm, professional and positive during visits.
• •Steph (reception): credited with helping an owner navigate an emergency appointment smoothly and keeping them “right” on next steps.

Reviews

Google rating: 4.9 stars from 245 reviews. - Access and accommodation: owners describe being accommodated when needed, including quick, hassle-free emergency appointment access.

• •Calm handling for anxious pets: specific mentions of a nervous border collie being kept calm during visits.
• •Efficient, practical appointments: one owner reports a rabbit nail trim completed with no waiting and done in minutes, despite the rabbit disliking being handled.
• •End-to-end friendliness: reviewers mention receptionists, nurses and vets being helpful throughout the visit, with pets being positively engaged during appointments.